Emergency Repair Power Outage to Affect Elexicon and Hydro One Customers


A power outage has been planned by Hydro One for 2 a.m. to 5 a.m. tomorrow morning (Jan. 25) for emergency transformer repairs.

Mayor Mitch Panciuk addressed members of the media at City Hall this afternoon on the reason behind the outage and how it will impact residents.

A porcelain insulator at the Belleville Transmission Station has been damaged and is compromised. In the event of inclement weather, the device could break and cause multiple days of power outage. Hydro One has decided to move forward with the repairs during the least intrusive time possible.

All 17,800 Elexicon Energy customers in the city of Belleville will be affected as well as 10,300 Hydro One customers in Belleville and surrounding area (Quinte West, Centre Hastings).

During that time, all power lights and street lights will be out. Please exercise caution and follow traffic procedure and yield the right-of-way to vehicles in the intersection and to vehicles entering the intersection from your right. Go cautiously and use the intersection the same way you would use an intersection with all-way stop signs.

If you see a flare at an intersection, please exercise extreme caution as the flares indicate that the intersection is a high traffic intersection. Belleville Police will also have additional staff deployed during these hours.

Residents are encouraged to unplug electrical devices to avoid damage when power is restored (computers, TVs, cell phones, etc.). The outage will affect your alarms and sump pumps so please plan accordingly.

Hydro One outage updates are available online at: https://stormcentre.hydroone.com/.

Customer questions should be directed to the following numbers:
Hydro One customers: 1-888-664-9376
Elexicon Energy customers: 1-888-420-0070

“We want to assure residents that the City is prepared for this emergency repair outage,” said Mayor Mitch Panciuk. “The City’s Emergency Management Team met today to discuss safety and security during the outage. It is important for residents to know that this emergency repair outage will prevent the alternate outcome, which would be a multiple day power outage event.”

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