Preparing for Potential Postal Interruptions

While postal operations have resumed, customers are being advised that delays should be expected through the remainder of 2024 and into January 2025. As service is restored, we would like to continue urging residents to avoid putting any payments or time-sensitive documents in the mail for the time being.

A reminder that the City of Belleville offers the following alternative payment options for property taxes, water utility bills, parking tickets and more:  

• In-Person: Payments for a number of services can be made at City Hall (169 Front St.) or the Quinte Sports and Wellness Centre (265 Cannifton Rd.) Monday through Friday from 8:30 a.m. to 4:30 p.m.(with the exception of holidays).
• Financial Institution Payments: Property tax and water utility payments may be made at any financial institution or through your bank’s telephone or online banking services.
• Pre-authorized Payment Plans: Property tax pre-authorized payment forms and water utility pre-authorized payment forms are available online for monthly or installment payments.
• Online: Payments for property taxes, water utility, accounts receivable, parking tickets and dog tags can be made online through the City’s online services webpage.  
• Telephone: Payments for property taxes and water utility can be made by credit card by calling: 1-888-460-3832.
• Drop Box: The City of Belleville Drop Box is located at City Hall (169 Front St.) at the northwest corner of the building. The Quinte Sports & Wellness Centre Drop Box (265 Cannifton Rd.) is located beside the customer service desk. As a reminder, please do not include cash in the drop box.

If you are a vendor with the City expecting payments, please ensure you are set up for Electronic Fund Transfer (EFT) payments by emailing ap@belleville.ca for the EFT form. For more information on payments, please contact the appropriate department below:  

• Property Taxes – tax.info@belleville.ca or 613-967-3243
• Water Customer Service – waterbilling@belleville.ca or 613-966-3657
• Accounts Receivable - receivables@belleville.ca or 613-968-6481
• Quinte Sports and Wellness Centre –613-966-4632  

Water bills and supplemental property tax bills may be delayed. In the meantime, we encourage users to sign up for E-billing Registration (for water bills only), or contact our water billing team at 613-966-3657 or our taxation team at 613-967-3243 to review your bills or account balance, and/or make a payment.

Bag tags and dog tags can still be purchased online, however there may be delays in shipping.

All other non-bill correspondence for the City should be dropped off at the appropriate customer service desk Monday through Friday from 8:30 a.m. to 4:30 p.m. We appreciate residents' patience and cooperation during this time.