Preparing for Potential Postal Interruptions

In light of the potential Canada Post disruption, we would like to advise residents to avoid putting any payments or time-sensitive documents in the mail for the time being.

The City of Belleville offers the following alternative payment options for property taxes, water utility bills, parking tickets and more:

• In-Person: Payments for a number of services can be made at City Hall (169 Front St.) or the Quinte Sports and Wellness Centre (265 Cannifton Rd.) Monday through Friday from 8:30 a.m. to 4:30 p.m.
• Financial Institution Payments – Telephone/Online Banking: Property tax and water utility payments may be made at any financial institution or through your bank’s telephone or online banking services.
• Pre-authorized Payment Plans: Property tax pre-authorized payment forms and water utility pre-authorized payment forms are available online for monthly or installment payments.
  • Online: Payments for property taxes, water utility, accounts receivable, parking tickets and dog tags can be made online through the City’s online services webpage.
  • Telephone: Payments for property taxes and water utility can be made by credit card by calling: 1-888-460-3832.
    • Drop Box: The City of Belleville Drop Box is located at City Hall (169 Front St.) at the northwest corner of the building. The Quinte Sports & Wellness Centre Drop Box (265 Cannifton Rd.) is located beside the customer service desk. As a reminder, please do not include cash in the drop box.

If you are a vendor with the City expecting payments, please ensure you are set up for Electronic Fund Transfer (EFT) payments by emailing ap@belleville.ca for the EFT form. For more information on payments, please contact the appropriate department below:

• Property Taxes – tax.info@belleville.ca or 613-967-3243
• Water Customer Service – waterbilling@belleville.ca or 613-966-3657
• Accounts Receivable - receivables@belleville.ca or 613-968-6481
• Quinte Sports and Wellness Centre – 613-966-4632

All other non-bill correspondence for the City should be dropped off at the appropriate customer service desk Monday through Friday from 8:30 a.m. to 4:30 p.m. We will provide an update once available and appreciate residents’ patience and cooperation during this time.